Mission
Our mission is to provide high-quality, accurate, efficient, timely, complete, fair and accessible transcription services for various industries, including court, meeting and conference recordings.
Vision
Our vision is to do our part in providing access to knowledge in clear and understandable transcription services, and be recognized for our exceptional quality and customer service.
Our Values
Principles
Quality - We value clear, reliable and accurate transcription services and strive to provide our clients with our best work.
Confidentiality - We value the importance of privacy, security and maintaining the confidentiality of client information.
Flexibility - We value flexibility, honesty and transparency. Our calendar availability allows clients to book time when we are mutually available to complete the project and meet the varying needs of clients.
Innovation - We value efficiency and are always upgrading technologically to be current in our operations and processes to improve customer service.